Articles/I Slipped In A Supermarket, Can I Claim?

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I Slipped In A Supermarket, Can I Claim?

14 Aug 2020

I Slipped In A Supermarket, Can I Claim?

Slip, trip and fall accidents can result in various injuries, ranging from some minor bruising to head injuries. If you have been injured in a supermarket accident, you may feel unsure about how to proceed. You may even be unsure about what your rights are and whether you can make a claim. However, to put it simply, if your supermarket fall was caused by someone else’s negligence, you are probably eligible to claim. All supermarket owners and staff have a duty to ensure the safety of customers and other employees. If the supermarket owners or staff have failed to uphold this duty, by not abiding by health and safety guidelines, you could be eligible to claim for your injuries. So, if your fall was caused by employee/owner negligence in failing to keep you safe, your claim is likely to be successful.

Make a claim


Supermarkets should undertake certain measures to protect their employees and customers. These measures include:

  • Mopping up liquid spills immediately.
  • Putting up an easily visible hazard sign when there is a potential danger – such as a wet floor sign.
  • Removing any wrappers, litter or other potentially hazardous items from the floor as soon as possible.

If a supermarket has failed to keep its premises safe and you have been injured as a result, you may be able to claim compensation.  

Steps To Take

The most important factor in determining whether a case will be successful or not is the amount of supporting evidence. Therefore, there are certain steps which you can take to collect evidence and increase the likelihood that your case will be successful. You should:

  • Take Photographs – if you fell over because a floor was wet, you should take a photograph to highlight that there wasn’t a sign there to indicate that the floor was wet. You should aim for photographs of the accident scene and of your injuries. If you cannot do this, you should ask a trusted friend or witness to do this for you.
  • Witness details – you should get the contact details of any witnesses to the event. They may be unsure if they want to come forward to make a statement at the moment. However, it is still useful to collect their details just in case.
  • Write your own account – you should write an account of what happened as soon as possible. It is usually better to write this down on paper and store it in a safe place, as you could potentially lose an electronic device. The account should be written in as much detail as possible and you should put the date on it somewhere.

 

Amount of Compensation

Compensation is decided on a case-by-case basis, taking into account the severity of the injuries and the impact that these injuries have had upon the sufferer. The pain and suffering caused by your injuries will first be taken into account. So, if it will take a long time for you to heal from these injuries, the compensation amount is likely to be higher. Furthermore, if you have been unable to engage in certain hobbies or tasks as you would before, compensation could account for this. Compensation will also take financial costs into account. If you have had to pay for treatment or have lost income due to being unable to work, compensation could cover such losses. To view general compensation estimates for injury types, visit our compensation calculator.