Common types of accidents in Greggs

There are a number of different kinds of accidents that might occur in a bakery, including:

• Slip, trips, or falls
• Soft tissue damage caused by kitchen utensils
• Fractures and/or broken bones
• Head injuries
• Food allergy or food poisoning
• Falling downstairs
• Exposed wiring causing an electric shock

What you should do if you have been in an accident at Greggs?

Take Photographs

Photographs can be used as evidence for any accidents or injuries. For example, If you have a food allergy and you order something containing the food you are allergic to, with no warning in the menu, then take a photo of the menu as evidence.

REPORT THE ACCIDENT

All bakeries should have an accident report book. Make sure that the accident has been recorded in the book in a way you are happy with.

SPEAK TO WITNESSES

Whether it is another customer or one of the staff, collect their details as you can ask them to come forward and provide a witnesses' statement. This can further strengthen your case and most witnesses will comply as they realize speaking out can help prevent similar accidents in the future.

SEEK MEDICAL ASSISTANCE

Whether it is immediate or after a few weeks, you should always seek medical treatment if required. Symptoms of an injury can show days or weeks after the incident so ensure you take the right protocols when tending to any injuries.

KEEP A RECORD

You should record your own account of the accident in a journal. Furthermore, you should continue to record any feelings or thoughts that you have regarding the accident or your pain levels going forward. These records should include any developing symptoms or pain levels that relate to your accident-caused injuries. This can help to clarify the extent of your pain and suffering, which can ensure that you get the right amount of compensation. Financial loss should also be recorded including things such as loss of income and medical bills.

CONTACT FIRST PERSONAL INJURY

Then all that is left to do is get in touch with us and let us help you start your claim.

How does the claims process work?

At First Personal Injury, once we have carried out an initial consultation, we will take care of the paperwork required to get your case underway.

A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of the discussion you previously had and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will also detail how you will be funding the case and an estimate of costs. If you need to provide any further information this will also be included.

A letter will then be sent to the defendant, providing details of the accident. The defendant has a fixed period in which they can reply and in their reply, they must state whether or not they are denying or accepting liability for your injuries. If they do accept liability, your solicitor will endeavour to settle the case out of court.

Amount of compensation in claims against Greggs

All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The amount of compensation that is awarded is determined by looking at general damages and special damages.