Have You Had An Accident At TGI Fridays?

Our expert team are here to help

Personal injury/Accidents in a public place/Claims against TGI Fridays

Claims against TGI Fridays

Have you been injured while visiting or working at a restaurant? If the accident occurred in the past three years and wasn't your fault, you could be entitled to compensation, talk to us and find out if you could make a claim today.

Our experienced team are ready to help you. Call us today on 0800 808 9740 or make an online enquiry via this website.

Make a claim


  • "I am grateful and thankful for the work done to reach settlement, and I would like to say a big thankyou to Emma Hughes for always keeping me upto date with my case and giving me helpful advice when confused about certain aspects of my case."

    Amar from Brough

Accidents in TGI Fridays

Restaurants must ensure they take precautions to avoid any accidents occurring within their venue. They have a duty of care to their customers they must adhere to and maintain its regulations to protect customers from harm. Any hazards in the vicinity must be kept away from customer contact, along with maintaining the restaurant is fit for purpose.

In addition, workers should be properly trained in identifying and reacting to hazards within the restaurants. For instance, if there has been a spillage, they should erect a wet floor sign, alerting customers to the spillage and the risk it might pose.

If they fail in their duty of care towards customers, then they become the liable party for a compensation claim.

Common types of restaurant accidents

There are a number of different kinds of accidents that might occur in a restaurant, including:

  • Fall, slips, and trips
  • Food poisoning or food allergy
  • Kitchen utensils, sharp objects or smashed glass causing deep cuts
  • Falling from heights such as downstairs or from ladders
  • Exposed electrical wiring causing electrical shocks

How does the claims process work?

At First Personal Injury, once we have carried out an initial consultation, we will take care of the paperwork required to get your case underway.

A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of the discussion you had and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will also detail how you will be funding the case and an estimate of costs. If you need to provide any further information this will also be included.

A letter will then be sent to the defendant, providing details of the accident. The defendant has a fixed period in which they can reply and in their reply, they must state whether or not they are denying or accepting liability for your injuries. If they do accept liability, your solicitor will endeavour to settle the case out of court.

What you should do if you have been in an accident at TGI Fridays

Report the accident

The restaurant will have an accident report book. After the accident, make sure the incident is reported in the book in a way that you are happy with. Once satisfied, sign any documentation required. You will also need a copy of this reported incident.

Seek medical attention

If in the immediate aftermath you have experienced severe injuries, ensure you find emergency medical assistance. A medical professional can be contacted days and even weeks after the accident as symptoms can take a while to show.

Take photographs

You should take photographic evidence of the accident or injuries. For example, if there is exposed electrical wiring within the restaurant which caused an electrical shock, then you should take a photograph of this hazard as it will be used as evidence in your case.

Keep a record

You should record your own account of the accident in a journal. Any financial loss due to the accident should also be recorded including things such as loss of income and medical bills.

Furthermore, you should continue to record any feelings or thoughts that you have regarding the accident or your pain levels going forward.. This can help to clarify the extent of your pain and suffering, which can ensure that you get the right amount of compensation.

Speak to witnesses

If anyone witnessed your fall, whether that be another customer or TGI Friday's staff, you should ask them if they would be happy to come forward and provide witnesses' statements. Many people will be happy to help as they understand that speaking out, can help to prevent similar accidents from happening in the future.

CONTACT FIRST PERSONAL INJURY

Then all that is left to do is get in touch with us and let us help you start your claim.

Amount of compensation in claims against TGI Fridays

All personal injury cases are unique and so the amount of compensation that is awarded in each case is also unique. The amount of compensation that is awarded is determined by looking at two distinct factors – general damages and special damages.

Damages-specgen.png