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Claims Against Marks and Spencer

Claiming Against M&S

Accidents can happen anywhere, including in the supermarket. Marks and Spencer (M&S) are well-known within the UK for their wide range of products and departments, making the store a popular destination for many shoppers. However, you could potentially be injured while working or shopping in a Marks and Spencer store. If you’ve been injured while in Marks and Spencer, you could file an M&S claim.

To assess your claim, contact us on 0800 808 9740 or online.

M&S Responsibility

All businesses within the UK have to follow the health and safety guidelines that are relevant to them, as outlined by the Health and Safety Executive (HSE). These guidelines will enforce certain regulations upon the premises of the store as well as the working conditions and way that certain actions are performed. If you are a staff member at Marks and Spencer who has not been properly trained about health and safety procedures, leading to you being injured, you could be able to claim.

Similarly, if you are a customer who has been injured while in Marks and Spencer, you could be eligible to make an M&S claim. If you want to file an M&S accident claim, contact First Personal Injury today.

M&S Claim Accident Types

There are many different accident types that you could be affected by while working or shopping in Marks and Spencer. However, certain accidents are more likely to occur than others. These accident types are some of the most common to occur in relation to a supermarket:

  • Being hit by a falling object
  • Slipping, tripping or falling on a wet floor
  • Slipping, tripping or falling over an obstacle that has been left in a walkway, such as a supermarket aisle.
  • Injury caused by defective products, such as a defective trolley
  • Food poisoning
  • Being injured while in the car park, perhaps due to tripping over a pothole.

If you’ve been injured in any capacity while in Marks and Spencer, you may be able to make an M&S claim. Once an accident has occurred, you should inform a manager as soon as possible. The manager should then allow you to put a detailed report about the accident into the Marks and Spencer accident book. It is a legal requirement for all businesses to have an accident book. It is important that you check this report carefully in order to make sure that it records the circumstances of your accident accurately.

How much compensation am I owed?

Compensation is decided on a case by case basis, taking into account the pain and suffering caused by your injuries and the impact that these injuries have had upon your ability to function/your amenity. For example, if you can no longer complete tasks that you normally could, you may be able to be compensated for this loss of ability.

Compensation also takes financial loss into account. If you have experienced a loss of income due to your injuries, then it may be possible to account for this loss of income through compensation. Similarly, if you have had to pay for treatment or other costs associated with your injuries, it may be possible to claim these costs back through compensation.

To calculate how much compensation you could be owed, use our compensation calculator. However, it is important to remember that these figures are just estimates based upon previous cases. The best way to determine how much compensation you are likely to receive in your case is to speak directly to a personal injury solicitor.

Making Personal Injury Claims

If you have suffered an injury while in Marks and Spencer,  you may be entitled to receive compensation. First Personal Injury solicitors are available to assist you and help win any compensation that you deserve.

First Personal Injury works with families and individuals across England and Wales, leading them on their legal journey and helping them claim compensation after an accident or injury. Contact our specialist team to begin the process, either by phone on 0800 808 9740 or through our online form.  

Make a claim