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Testimonials
What our clients say about us....
Reviews / Testimonials
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"Quick and efficient. Always keep you updated. Friendly and helpful staff."
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"Service I got was very good, very helpful and straight to the point."
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"Great to work with, took me through all the steps and I had no worries. Settled my compensation claim with no fuss. Brilliant thank you all."
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"Capable, fast to respond and ultimately successful in completing the claim."
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"Very professional. They kept me informed all the way through the process. I would use them again without question."
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"You was so good in helping me and never gave up on me thank you so much in helping me."
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"An excellent professional service with clear and timely advice."
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"Excellent service very helpful and kept in touch throughout highly recommend."
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"Fast professional service received. Highly recommend."
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"Very easy and stress-free would definitely recommend, very happy with the service. Thanks."
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"A friendly and professional team thanks very very much."
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"Just want to say how well you handled my case and kept me updated with everything."
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"Very helpful and good communication. Highly recommend."
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"Excellent service! Very proactive and time efficient very happy to have used this solicitors and will be recommending to other people without doubt."
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"Excellent service from start to finish. Quick to respond to every email and phone call made sure I could understand everything easily."
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"A great quality service, a very big thankyou."
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"Excellent service very professional. All enquiries answered promptly and regular updates provided."
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"Excellent and thorough service given by Kathryn from start to finish (and her team).Very professional and understanding. Kathryn has a lovely persona and makes you feel at ease. Highly recommend."
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"Really helpful & friendly solicitors. Always got a quick response to any queries and easily contactable on the phone. All in all a brilliant solicitors."
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"I am grateful and thankful for the work done to reach settlement, and I would like to say a big thankyou to Emma Hughes for always keeping me upto date with my case and giving me helpful advice when confused about certain aspects of my case."
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"My solicitor who dealt with my claim made me feel worthy. Crystal Collin's done so muçh work on my behalf and kept me updated and I would recommend them to anyone who sadly hurts themselves and not their fault. Magnificent. "
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"So far so good. Good communication and good customer service."
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"Excellent service. Very helpful."
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"Fantastic service. Really helpful with my case."
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Only been with you a short time, but the service is excellent, very friendly staff doing a good job.
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My experience was an excellent one. The people involved were nothing but professional, knowledgeable and extremely helpful
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"Thankyou for your support, you have treated my 2 claims very efficiently."
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"Found the whole process completely stress free, with all issues explained in a way we could all understand"
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"Efficient and if needed I wouldn't hesitate to have them represent me again"
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"One of the best services, 100% recommend"
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"Loved it. Nice person. Sumitra Malla is very professional and helpful. She made the process really easy for me to understand. Explained every step very nicely. You have a gem in your team. Definitely recommending."
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"I found all dealings with Karl Rushton very good and was in contact with me by phone or email to let me know whats going on which I found very helpful."
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"My solicitor Michael, has been very helpful and has kept me updated at every stage of the claim."
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"Very helpful and great communication"
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"Brilliant service, can't complain at all, really helped me"
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"Excellent in everyway! 10/10."
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"They kept me informed all way through and explained everything and nothing was problem for them."
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"It was a long hard battle, due to Covid but these guys worked tirelessly to get the job done."
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"Did a brilliant job, can't fault them, they also made sure I got what was actually valued"
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"Great solicitors very professional from start to finish, Lee was so helpful in my time of need, I would definitely recommend them"
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"Sound helpful advice, friendly and approachable, would recommend to friends and family."
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"Would highly recommend. Very friendly got the job done. Easy app for updates. Thank you"
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"Absolutely brilliant kept me informed with everything would recommend to anyone."
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Very happy with the service, great communication, no hassle I would definitely recommend them.
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"Excellent communication, always responded to calls, kept me up to date with current position. Good outcome in a very difficult case."
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"Very professional, although friendly and supportive. I was constantly kept up to date throughout despite the difficulties of the pandemic and staff working from home."
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"Very good at what they do and would definitely recommend in the future"
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"I was very happy with the speed of the case during all the lockdowns. I was kept informed of everything that was happening. I couldn't have asked for a better solicitors."
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"Staff are polite, straightforward and punctuate towards their deadlines."
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"Excellent service always very prompt in answering my questions. Made the process as stress-free as possible."
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"They are highly professional, kind and patient solicitors last who have helped me immeasurably".
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"Crystal was fantastic, she put my mind at ease when I was worried about my case and assured me that we would win the case."
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"Rebecca Shippam was a wonderful woman who always was helpful with her service."
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"I would like to thank Emma Adams. She has been great and has helped me every step of the process on my claim. Thanks Emma."
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“Very professional and fast service provided from start to finish, using the app was very easy.”
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"Very good service no problems at all would use again and highly recommend."
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"Won my case with minimal evidence , fantastic work highly recommed and will use again if needed. Thanks again."
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"Jillian has been exceptional throughout the period of my claim. Easily contactable and kept me updated throughout. Fantastic support, would highly recommend."
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"It can be daunting using legal services, but I must say, I felt completely at ease throughout, everything was clearly explained from start to finish and most importantly, I felt thoroughly listened to!"
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“Great customer service, friendly and empathetic would recommend to anyone.”
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"Fully recommend, brilliant service with amazing and helpful staff."
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Brilliant friendly service undertaken by knowledgeable, professional staff.
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Very caring, professional and efficient solicitors. Would highly recommend.
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Excellent personal service. Always handled with care
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Communication was open and I knew what was happening every step of the way.
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The team were very informative and helpful when it came to helping me understand what was going on.
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The best results with the client’s best interests at the centre of the claim.
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To everyone at First Personal Injury, I thank you all for all the hard work that you have put into my claim.
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Great service, very happy with the quality of services provided, will definitely recommend and instruct again.
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Very helpful, pleasant and highly recommendable. No improvement needed.
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A very friendly, helpful service. I was kept up-to-date on every aspect of my claim.
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Absolutely fantastic, good advice and solid support. First Personal Injury understood my personal situation and helped work around it to better my needs.
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Great service, very professional and polite manners.
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I was very happy with the service from First Personal Injury. I have already recommended you to a number of people and will continue to do so in the future.
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Great service, very understanding from the first phone call to the last.
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I am delighted with the outcome of my claim and can’t thank you enough for all the hard work that you put in. Everything went so smoothly and all I had to do was sign some papers and everything was taken care of. Anytime I had any concerns I knew I could call and my mind was always put at rest. You can never know how much this means to me and I am so grateful. If anything ever happened to me again then I would come straight to you.
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I thank you for all your help. We really fell on our feet finding your firm and rest assured I will be fully recommending you to all my friends.
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Excellent service. Thank you all. I'm really glad I chose you to handle my case.
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I found your services to be excellent and my solicitor kept me well informed on everything. I found her to be polite, friendly and very professional.
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It is with a grateful heart that I thank you for all your help in a) getting my mother her compensation and b) allowing her to keep it without any more outgoings so she can take care of her family. We really fell on our feet finding your firm and rest assured I will be fully recommending you to all my friends.
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I have today received the cheque for £11,500 for which together with the other monies obtained by you on my behalf I shall be eternally grateful. Please accept my sincere thanks for all you have achieved for me in what has been a very trying time. You have taken a lot of the stress out of what has been very stressful for me by your very professional approach. Best regards to you for the future and our heartfelt thanks.
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I was a passenger in a car involved in a road traffic accident and suffered serious injuries to my right shoulder, my elbow and scarring to my forehead. I was unable to work for a long time. First Personal Injury dealt with my case from the outset. I never expected that I would receive £21,191.00 of compensation for my injuries and other losses I had as a result of the accident. I am delighted with the outcome of my claim and would definitely recommend First Personal Injury to anyone who wants to make an accident claim.
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I've never been in an accident before. I was hesitant about making a claim but First Personal Injury sorted it all out and explained everything.
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I've never been in an accident before. I was hesitant about making a claim. First Personal Injury sorted it all out and explained everything.