... because we understand

Legal Notice

First Personal Injury is regulated by the Ministry of Justice in respect of regulated claims management activities, the registration is recorded on the website www.claimsregulation.co.uk under Authorisation number CRM28632. First Personal Injury is authorised and regulated by the Solicitors Regulation Authority (SRA) and is subject to the Solicitors Code of Conduct details of which can be found here. You are free to consult another Solicitor of your choice.

Please be aware that the content of this site is for general information purposes only. It does not constitute professional advice (legal or otherwise) and should not be used as such.

By using this site, you do not form a contract for services between First Personal Injury and yourself.

We take every care to keep the content of our website accurate and up to date but no warranties are expressed or implied.

We cannot accept responsibility for actions you may take based on the information contained within this site.

First Personal Injury The Triangle 8 Cross Street Altrincham Cheshire WA14 1EQ

email: feedback@firstpersonalinjury.co.uk


At First Personal Injury, we are committed to providing a quality service.

We hope that you will be satisfied with our service; however should you have any complaints regarding our services please contact Michael Jefferies or Monina Ramsden by telephone on 0161 908 5100, by e-mail: feedback@firstpersonalinjury.co.uk or by post at The Triangle, 8 Cross Street, Altrincham, Cheshire, WA14 1EQ.  We have a procedure in place for handling complaints, a copy of which is available on request by telephoning 0161 908 5100 or e-mailing us on feedback@firstpersonalinjury.co.uk

We will aim to deal with your claim as quickly and as efficiently as possible. Please help us to help you.

If you are not satisfied with our handling of your complaint, you can ask the Legal Ombudsman to consider the complaint by writing to the Legal Ombudsman at PO Box 6806, Wolverhampton, WV1 9WJ, telephoning 0300 555 0333 or e-mailing enquiries@legalombudsman.org.uk. Normally you will need to bring a complaint to the Legal Ombudsman within 6 months of receiving our final written response to your complaint.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money, or treating you unfairly because of your age, a disability, or other characteristic. You can raise your concerns with the Solicitors Regulation Authority

Our lawyers are regulated by the SRA and subject to the Solicitors Code of Conduct, which can be found here.

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