First Personal Injury is regulated by the Ministry of Justice in respect of regulated claims management activities, the registration is recorded on the website www.claimsregulation.co.uk under Authorisation number CRM28632. First Personal Injury is authorised and regulated by the Solicitors Regulation Authority (SRA) and is subject to the Solicitors Code of Conduct details of which can be found here. You are free to consult another Solicitor of your choice.
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First Personal Injury
8 Cross Street
At First Personal Injury, we are committed to providing a quality service.
We hope that you will be satisfied with our service; however should you have any complaints regarding our services please contact Michael Jefferies or Monina Ramsden by telephone on 0161 908 5100, by e-mail: firstname.lastname@example.org or by post at The Triangle, 8 Cross Street, Altrincham, Cheshire, WA14 1EQ, who will look into the matter further. We have a procedure in place for handling complaints, a copy of which is available on request by telephoning 0161 908 5100 or e-mailing us on email@example.com
A copy of our complaints procedure is available here.
We will aim to deal with your claim as quickly and as efficiently as possible. Please help us to help you.
If you are not satisfied with our handling of your complaint, you can ask the Legal Ombudsman to consider the complaint by writing to the Legal Ombudsman at PO Box 6806, Wolverhampton, WV1 9WJ, telephoning 0300 555 0333 or e-mailing firstname.lastname@example.org. Normally you will need to bring a complaint to the Legal Ombudsman within 6 months of receiving our final written response to your complaint.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority
Our lawyers are regulated by the SRA and subject to the Solicitors Code of Conduct, which can be found here.
We’ll talk through the details of your claim over the phone, and then advise further!
If we think you’ve got a valid claim, we’ll take care of everything else – quick & easy!