Make a Claim / FAQs
Your compensation claims questions -answered
Injury claims can be complicated if you don’t have the right expertise on your side. At First Personal Injury, we aim to make the claims process as simple, straightforward and stress-free as possible for you.
Frequently Asked Questions About Claiming Compensation
We have answered the most commonly asked questions about personal injury and accident claims. If there is anything you want to know that is not answered here, contact our team.
Can I make a claim
Generally speaking we can help with claims if:
the accident occurred in England or Wales or outside of these areas as part of a package deal and someone else is to blame, or partly to blame for your injury and the accident happened in the last three years. With the exception of those aged under the age of 18, there is a three-year time limit on making a personal injury claim. This time limit begins from the date that the accident occurred.
However, you should call us on 0800 808 9740 or complete our online enquiry form. We will talk with you about your accident and, if you can make a claim for compensation, we will take care of everything for you.
How do I make a claim?
Simply call our friendly team on 0800 808 9740 or complete our online enquiry form to request a callback. We'll have a free no-obligation conversation with you about your accident and if you have a case for compensation, we will take care of everything for you.
Who deals with my claim?
Once your claim has been accepted we will provide you with an expert legal professional, qualified and experienced in the relevant field of personal injury. Your claim will be dealt with to make it as simple and stress-free as possible for you.
Call us on 0800 808 9740 or complete our online enquiry form to request a callback and one of our team will be in touch without delay. They’ll talk with you about your accident and explain everything.
Which documents do I need?
You can leave the paperwork to us. We will arrange for any medical reports that might be required. If we require additional paperwork from you throughout the course of your claim we will get in touch and ask for the documentation needed.
How is my case decided?
It works like this: A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of your consultation and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will detail how you will be funding the case and an estimate of costs.
A letter will then be sent to the defendant, providing details of the accident. The defendant has a fixed period in which they can reply and in their reply, they must state whether or not they are denying or accepting liability for your injuries. If they do accept liability, your solicitor will endeavour to settle the case out of court.
Is the law different in Scotland?
Yes. If the accident happened outside of England or Wales we cannot assist you with a claim unless it was part of a package deal.
However, if you live outside of England or Wales but the accident occurred in England or Wales we may still be able to assist.
How much do I have to do?
Our personal injury lawyers handle all aspects of your accident claim so you don’t have too.
Our team will take care of the paperwork and keep you updated on your claim’s progress along the way. They’ll also arrange for you to attend a medical appointment with a local independent doctor, if you need to plus so much more to make sure you can focus on your recovery.
How long does a claim take?
It depends on the circumstances of your accident claim. A simple claim can be settled in just a few months. A claim involving a more serious injury will take longer. Our team will advise you on how long you can expect your claim to take.
If you’ve suffered a very serious injury it will be in your best interests that our specialist personal injury lawyers take enough time to assess the extent of your medical problems and the care you may need in the future. Whatever your situation, our lawyers will put your interests – now and in the long term – first.
How much will it cost me?
If you choose a no win, no fee agreement, then you will be liable to pay a success fee to your solicitor, but you are not liable to pay any legal fees until a settlement is reached. If we think you have a strong case, we will usually offer this form of funding. Private funding options are often available if it is not possible to conduct your case on a no win, no fee basis.
Some insurance policies provide legal expense insurance and this can be another way of funding your case. Taking out an After the Event Insurance (ATE) policy is also an option if there is a chance you could lose your case. There are different funding options available and your solicitor will advise you about this.
MAKING A COMPENSATION CLAIM
If you feel that you have cause to make a claim for compensation contact us. During a free no-obligation confidential initial consultation, we’ll learn more about your circumstances and advise if we can help you get started with a claim.