Client Testimonials

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At First Personal Injury, we work hard to help our clients win the compensation they deserve and truly value their feedback.

Some of the comments we have received from people we have helped following an accident or injury are listed below.

“Rebecca Shippam was a wonderful woman who always was helpful with her service.”

Tashawn from London, January 2021


“Crystal was fantastic, she put my mind at ease when I was worried about my case and assured me that we would win the case.”

          Anthony from Manchester, January 2021 


“Very professional and fast service provided from start to finish, using the app was very easy.”

Robert from Liverpool, December 2020


“I would like to thank Emma Adams. She has been great and has helped me every step of the process on my claim. Thanks Emma.”

James from Devon, December 2020


“Always been a massive help with anything I need, highly recommend they’re brill.”

Bethany from Stoke-on-Trent, November 2020


“Very good service no problems at all would use again and highly recommend.”

Ricardo from Leicester, November 2020


“Won my case with minimal evidence , fantastic work highly recommed and will use again if needed. Thanks again.”

Daniel from Stoke-on-Trent, October 2020


“Jillian has been exceptional throughout the period of my claim. Easily contactable and kept me updated throughout. Fantastic support, would highly recommend.”

Elizabeth from Newcastle, October 2020


“It can be daunting using legal services, but I must say, I felt completely at ease throughout, everything was clearly explained from start to finish and most importantly, I felt thoroughly listened to!”

           Alison from London, September 2020


“Great customer service, friendly and empathetic would recommend to anyone.”

Brian from Norwich, August 2020


“A very friendly and efficient service. I would highly recommend them and I would use them again.”

Susan from Sunderland, August 2020


“Fully recommend, brilliant service with amazing and helpful staff.”

Daniel from Burton-on-Trent, July 2020


“Fair, transparent and available to answer any questions I had.”

 Janet from Manchester, July 2020


“Excellent service from beginning to end. Nothing was a problem for them. Very friendly communication. Made the whole experience stress and worry free from beginning to end. If you ever need help these are definitely the people to go to.”

 Menara from Liverpool, July 2020


“Helpful from start to finish no problems, highly recommend.”

Ross from Somerset, June 2020


“Knowledgeable friendly staff who understand and empathise with clients giving the best advice available.”

Timothy from West Lancashire, May 2020


“I cannot thank Alison enough for the outstanding service she has provided. She has kept me updated and clearly explained every stage. I spent over 3 years with another company within a couple of months of Alison taking over my case it was resolved. I cannot thank or praise the service I have received enough.”

 Gillian from the West Midlands, May 2020


 “Excellent personal service. Always handled with care.”

 Jackie from Essex, April 2020


“I would definitely recommend this solicitors. They handled the case with respect and was very prompt with answers. We had no stress along the way only good manners keeping us in the loop. I’m very satisfied with every step of the way.”

 Tim from Birmingham, April 2020


“Brilliant friendly service undertaken by knowledgeable, professional staff.”

 Simon from Warrington, March 2020


“All of those involved in my notably complex case kept me regularly updated and demonstrated a profound understanding and

professionalism throughout. I cannot praise enough the 5***** service I received! Great job. Many thanks.”

 Kramer from Essex,  February 2020


“Efficient and professional service with a friendly and approachable team. Made things easy to understand by explaining technical “law speak” in plain terms.”

 Susan from Cumbria, January 2020


“A simple, efficient process from start to finish with an excellent result.”

Gill from Lancashire, January 2020


“Good service, friendly staff.”

Claire from Kent, November 2019


“Very caring, professional and efficient solicitors. Would highly recommend.”

Sharon from Wigan, October 2019


“Fantastic service and I got exactly the right amount of compensation we were hoping for.”

Thomas from Manchester, September 2019


“I did not have to think about anything and any concerns were dealt with. I was very happy about it and the whole process was easy.”

Sharon from Cheshire, May 2019


“Terrific service, I was kept well up-to-date with progress and information. What you said at the start was meant to the end. Thank you and well done.”

Nigel from Manchester, March 2019


“A very professional service, I can’t credit the firm enough.”

Gillian from Surrey, March 2019


“Great and professional service! Highly recommended!”

Agneszka from Liverpool, February 2019


“Very professional, I would definitely come to again if needed in the future!”

Elle from Manchester, February 2019


“The solicitors at First Personal Injury are all very helpful, friendly and professional and will get you the best deal possible.”

Mark from Cornwall, December 2018


“Amazing, I would recommend to anyone needed legal advice.”

Charlene from Greater Manchester, October 2018


“Jenny made the process as simple as possible and nothing was too much trouble. We are so grateful for her help with our case.”

Patrica from Hertfordshire, September 2018


“My claim was made easy by First Personal Injury. Good communication and a good result.”

Kelly from Cambridgeshire, July 2018


“I’m pleased that my damages claim was taken over by First Personal Injury. They work hard and get results.”

Mark from Bolton, July 2018


“The team were very informative and helpful when it came to helping me understand what was going on.”

Zoe from Lincolnshire, May 2018


“Communication was open and I knew what was happening every step of the way.”

Christine from Manchester, April 2018


“Absolutely fantastic, good advice and solid support. First Personal Injury understood my personal situation and helped work around it to better my needs.”

David from Nottinghamshire, March 2018


“A very friendly, helpful service. I was kept up-to-date on every aspect of my claim.”

Jemma from Greater Manchester, March 2018


“Very helpful, pleasant and highly recommendable. No improvement needed.”

Brenda from Oldham, February 2018


“I’m so grateful for the service and would recommend it to everyone.”

Shella from London, October 2017


“Great service, very happy with the quality of services provided, will definitely recommend and instruct again.”

Raluca from Birmingham, September 2016


“To everyone at First Personal Injury, I thank you all for all the hard work that you have put into my claim.”

Terry from Coventry, July 2016


Have you had an accident? You could be entitled to compensation

If you’ve had an accident that wasn’t your fault, you could be entitled to compensation. Our expert solicitors are waiting to hear from you to assess the validity of your claim.

Contact First Personal Injury to discuss your potential accident claim today on 0800 808 9740 or, alternatively, fill out our online form.


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