Types of store and warehouse injuries 

Some of the common ways injuries can occur in a store can include , but are not limited to:  

• Slipping or tripping at your place of work due to a hazard
• Injuries on an escalator
• Accidents in the car park
• Kitchen injuries from hot oil or equipment
• Food health and hygiene illnesses
• Falls from ladders
• Strains or sprains caused by poor lifting or moving
• Racking and storage injuries
• Falling objects
• Exposure to harmful substances 

What to do after an accident at Waitrose?

• Report the incident to the store so they can make an official record of it in their accident book.
• Take photos of what has happened-injuries and the scene of the accident.
• Get the details of any witnesses to the accident.
• Evidence of a loss of earnings if your injury has resulted in you needing time off work. Documents related to other financial expenditures connected to your injuries may be required. This could include travel receipts to and from medical appointments.
• Details of relevant insurance policies you have.

How does the claims process work?

Once we have carried out an initial consultation, we will take care of the paperwork required.   A letter will be sent to you following an initial consultation with your solicitor. This will be a summary of the discussion you had and will confirm that they are happy to take on your case. It will highlight who will be your contact and estimate how long the process will take. The letter will also detail how you will be funding the case and an estimate of costs. If you need to provide any further information this will be included.  

A letter will be sent to the defendant, providing details of the accident. The defendant has a fixed period to reply. In their reply, they must state if they are denying or accepting liability. If they do accept liability, your solicitor will endeavour to settle the case out of court.